Privacy Policy


Last Updated:  02/27/2026

Victory Men’s Health Notice of Privacy Practices

Victory Men’s Health, LLC and its parent(s), subsidiary(ies) or affiliate(s) (“VMH” “we,” or “us”) owns and operates the website located at www.victorymens health.com (the ” Website”). Your access and use of the Website, any part thereof, or anything associated therewith, including its content (“Content”), any information, products or services provided through the Website or otherwise by VMH, and any affiliated website, software or application owned or operated by VMH are subject to this Privacy Policy unless specifically stated otherwise. Capitalized terms not otherwise defined in this Privacy Policy have the same meaning as set forth in the VMH Terms and Conditions (“Terms and Conditions”).

We are committed to respecting the privacy of users of the Site. We created this Notice of Privacy Practices (“Privacy Policy”) to tell you how VMH collects, uses and discloses information you may provide through the Site.

As with our Terms and Conditions, by accessing or using the Site, you are automatically accepting and acknowledging the most recent version of this Privacy Policy. If we make any changes to our Privacy Policy, we will post the revised Privacy Policy and update the “Last updated” date of the Privacy Policy.

If you are using the Site on behalf of an individual other than yourself, you represent that you are authorized by such individual to act on such individual’s behalf and that such individual acknowledges the practices and policies outlined in this Privacy Policy

How VMH Uses and Discloses Your Information

When submitting information through the Site, you are seeking to create a direct customer relationship with VMH that enables you to access and/or utilize services provided by VMH and/or any licensed provider affiliated with VMH. As part of that relationship, you may provide information to VMH, including but not limited to, your name, email address, gender, phone number and certain transactional information, that we do not consider to be “protected health information” or “medical information”.

However, in using certain components of the Site, you may also provide certain health or medical information that may be protected under applicable laws. VMH is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, ” HIPAA”). One or more of the Labs, Pharmacies or Medical Groups (as defined in our Terms and Conditions) may or may not be a “covered entity” or “business associate” under HIPAA, and VMH may in some cases be a “business associate” of a Pharmacy or Medical Group. It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with VMH, or any affiliated licensed provider. To the extent VMH is deemed a “business associate” however, and solely in its role as a business associate, VMH, may be subject to certain provisions of HIPAA with respect to “protected health information,” as defined under HIPAA, (” PHI”). Nothing in the Notice of Privacy Practices should be construed as an admission that VMH is a covered entity or in any way subject to the requirements and limitations of HIPAA or any similar Federal or State law or regulation, which VMH expressly denies.

In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance 
with applicable laws.

By accessing or using any part of the Site, you are agreeing that even if HIPAA does apply to VMH, any information that you submit to VMH that is not intended and used solely for the provision of diagnosis and treatment by licensed providers affiliated with VMH, is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information. For purposes of clarity, information you provide to VMH in order to request further information from VMH, including your name, email address, gender, phone number and certain transactional information, are not considered Protected Information.

Collection of Information

We collect any information you provide when you use the Site, including, but not limited to:

  • Personally identifying information such as your name and contact data such as your e- mail address and phone number;
  • Demographic data (such as your gender, date of birth and zip code)
  • Computer, mobile device and/or browser information (e.g., IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/exist web pages, web page requests, cookie information, hardware attributes, software attributes)
  • Third-party website, network, platform, server and/or application information (e.g., Facebook, Twitter, Instagram)
  • Your participation in research and surveys
  • Usage activity concerning your interactions with the Site and/or third-party websites, networks or applications accessed through the Site (e.g., viewing habits, viewing preferences, viewing history, number of clicks on a page or feature, amount of time spent on a page or feature, identify of third-party websites, networks, etc.)
  • Billing, payment and shipping information
  • Electronic signature
  • Photographic or video images submitted for identification or non-diagnosis or treatment purposes, including photographs of your driver’s license or passport
  • Information about third parties that you refer to us (e.g., name, email, and/or other contact information, relationship)
  • Statements or content (e.g., comments, videos, photographs, images) and information about such statements or content, which you submit or publish on or through the Site or which are accessed via your public or linked social media pages (e.g., Facebook, Twitter, Instagram)
  • Any other information you provide when you contact or communicate with us.
    If you use your mobile device to visit, access or use the Site, then additional categories of information that we collect may include:
  • Your name associated with your mobile device
  • Your telephone number associated with your mobile device
  • Your geolocation
  • Your mobile device ID information
  • With your express consent, your contacts and/or contact information (e.g., names, telephone numbers, physical addresses, email addresses, photos) stored on your mobile device
  • With your express consent, information about third-party software applications on your mobile device (including, without limitation, general software apps, downloadable software apps, social media apps)We also collect certain medical information on behalf of the Medical Groups and your Providers, which may include, but is not limited to:
  • Health and medical data you submit for diagnosis or treatment purposes, including information in any questionnaires or surveys you complete for these purposes
  • Previous doctors or other healthcare providers you visited
  • Date of visit
  • Images or videos you share for diagnosis or treatment purposes
  • Communications with Providers

We will not accept any Request for Removal of Information via telephone or facsimile. VMH is not responsible for failing to comply with any Request for Removal of Information that is incomplete, incorrectly labeled or incorrectly sent.

Please note that we are not required to erase or otherwise eliminate, or enable erasure or elimination of such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires VMH to maintain the content or information; if or when VMH maintains the content as part of your electronic medical record; when the content or information is stored on or posted to the Site by a third party other than you (including any content or information posted by you that was stored, republished or reposted by the third party); when VMH anonymizes the content or information, so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.

The foregoing is a description of VMHs’ voluntary practices concerning the collection of personal information through the Site, and is not intended to be an admission that VMH is subject to HIPAA, the Children’s Online Privacy Protection Act, the Federal Trade Commission’s

Children’s Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.

How Information Is Collected

VMH might collect personal and non-personal information directly from you when you visit, access or use the Site; when you register with or subscribe to the Site or any products or services available through the Site; when you “sign in,” “log in,” or the like to the Site; when you allow the Site to access, upload, download, import or export content found on or through, or to otherwise interact with, your computer or mobile device (or any other device you may use to visit, access or use the Site) or online accounts with third-party websites, networks, platforms, servers or applications (e.g., your online social media accounts, your cloud drives and servers, your mobile device service provider); or whenever VMH asks you for such information, such as, for example, when you process a payment through the Site, or when you answer an online survey or questionnaire. In addition, if you or a third party sends VMH a comment, message or other communication (such as, by way of example only, email, letter, fax, phone call, or voice message) about you or your activities on or through the Site and/or the App, then VMH may collect any personal or non-personal information provided therein or therewith.

In addition to the information we collect directly from you, we may also collect certain information licensed providers affiliated with VMH who provide treatment or other services to you in connection with our Site. This information may include, but is not limited to, diagnoses, treatment plans (including prescription details) and notes, and is accessible and visible through certain components of the Site. We may also receive information from third parties that pay for your care or provide you with treatment, laboratory care or prescription medication, which may include, for example, your prescription history, insurance policy, insurance eligibility and coverage, and laboratory test results.

We also may receive personal information about you from our service providers who assist us with identity verification in connection with our Sites, which may include information parsed from your driver’s license or passport, your estimated location, your address and how long you have lived there, and your contact information. Finally, VMH might use various tracking, data aggregation and/or data analysis technologies, including, for example, the following:

  • Cookies, which are small data files (e.g., text files) stored on the browser or device you use to view a website or message. They may help store user preferences and activity and may allow a website to recognize a particular browser or device. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. Cookies may record information you access on one page of a website to simplify subsequent interaction with that website, or to help streamline your transactions on related pages of that website. Most major browsers are set up so that they will initially accept cookies, but you might be able to adjust your browser’s or device’s preferences to issue you an alert when a cookie is downloaded, or to block, reject, disable, delete or manage the use of some or all cookies on your browser or device. Cookies can be set by the website owner (i.e., us), or they can be set by third parties (e.g., Facebook, Google, etc.) Cookies are used to help us speed up your future activities or to improve yourexperience by remembering the information that you have already provided to us. Third party cookies may also be used to enable analytics (e.g. Google Analytics) or advertising functionality (e.g., ad re-targeting on third-party websites) that enables more customized services and advertising by tracking your interaction with our Site and collecting information about how you use the Site.
  • Flash cookies, which are cookies written using Adobe Flash, and which may be permanently stored on your device. Like regular cookies, Flash cookies may help store user preferences and activity, and may allow a website to recognize a particular browser or device. Flash cookies are not managed by the same browser settings that are used for regular cookies.
  • Web beacons, which are pieces of code embedded in a website or email to monitor your activity on the website or your opening of the email, and which can pass along information such as the IP address of the computer or device you use to view the website or open the email, the URL page on which the web beacon is located, the type of browser that was used to access the website, and previously set cookie values. Web beacons are sometimes used to collect advertising data, such as counting page views, promotion views or advertising responses. Disabling your computer’s, device’s or browser’s cookies may prevent some web beacons from tracking or recording certain information about your activities.
  • Scripts, which are pieces of code embedded in a website to define how the website behaves in response to certain key or click requests sent by the user. Scripts are sometimes used to collect information about the user’s interactions with the website, such as the links the user clicks on. Scripts are often times temporarily downloaded to the user’s computer or device from the website server, active only while the user is connected to the Site and/or the App, and deactivated or deleted when the user disconnects from the website.
  • Analytic tools and services, which are sometimes offered by third parties, and which track, measure and/or generate information about a website’s or program’s traffic, sales, audience and similar information, and which may be used for various reasons, such as, for example, statistical research, marketing research, and content ratings research, and conversion tracking. Examples of the analytic tools and services which VMH might use include Google Analytics and Taplytics. VMH may also use other third-party analytic tools and services.

Please be advised that if you choose to block, reject, disable, delete or change the management settings for any or all of the aforementioned technologies and/or other tracking, data aggregation and data analysis technologies, then certain areas of the Platform might not function properly. By visiting, accessing or using the Site, you acknowledge and agree in each instance that you are giving VMH permission to monitor or otherwise track your activities on the Site, and that VMH may use the aforementioned technologies and/or other tracking, data aggregation and data analysis technologies. Notwithstanding the foregoing, VMH does not permit third parties or third-party cookies to access to any communications you have with licensed providers affiliated with VMH, or medical information that you submit to these providers for diagnosis and treatment purposes.

The foregoing is a description of VMH’s voluntary practices concerning the collection of personal information through the Site from certain minors, and is not intended to be an admission that VMH is subject to the Children’s Online Privacy Protection Act, the Federal Trade Commission’s Children’s Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.

Use of Information

In connection with providing the Site, we and our affiliates may use your information, subject to the limitations addressed in the Protected Health Information Section above, for a number of purposes, including, but not limited to:

  • Verifying your identity;
  • Confirming your location;
  • Administering your account;
  • Fulfilling your requests;
  • Processing your payments;
  • Facilitating your movement through Site;
  • Facilitating your use of the Site and/or products or services offered through the Site;
  • Communicating with you by letter, email, text, telephone or other forms of communication;
  • Providing you with information about VMH and/or its businesses, products and services by letter, email, text, telephone or other forms of communication;
  • Providing you with customer support;
  • Providing you with information about third-party businesses, products and services by letter, email, text, telephone or other forms of communication;
  • Developing, testing or improving the Site and content, features and/or products or services offered via the Site;
  • Identifying or creating new products, services, marketing and/or promotions for VMH or the Site;
  • Promoting and marketing VMH, the Site, and the products and/or services offered via the Site;
  • Improving user experiences with the Site;
  • Analyzing traffic to and through Site;
  • Analyzing user behavior and activity on or through the Site;
  • Conducting research and measurement activities for purposes of product and service research and development, advertising claim substantiation, market research, and other activities related to VMH, the Site or products and services offered via the Site;
  • Monitoring the activities of you and others on or through the Site;
  • Placing and tracking orders for products or services on your behalf;
  • Protecting or enforcing VMH’s rights and properties;
  • Protecting or enforcing the rights and properties of others (which may include you);
  • When required by applicable law, court order or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process); or
  • VMH believes in good faith that such use is otherwise necessary or advisable (including, without limitation and by way of example only, to investigate, prevent, or take legal action against someone who may be causing injury to, interfering with, or threatening the rights, obligations or properties of VMH, a user of the Site, which may include you, or anyone else who may be harmed by such activities or to further VMHs’ legitimate business interests).

We may de-identify your information and use, create and sell such de-identified information, or any business or other purpose not prohibited by applicable law.

Disclosure of Information

Subject to the limitations described in the Protected Health Information section above, we may disclose your information to third parties in connection with the provision of our Site or as otherwise permitted or required by law. For example, we may disclose your information to:

  • Third-party and service providers (collectively “vendors”) that provide services to enable us to provide the Site, such as the hosting of the Site, data analysis, IT services and infrastructure, customer service, e-mail delivery, and other similar services;
  • Our vendors that provide services to enable us to run our business and administrative operations, such as legal and financial advisory services, auditing services, analytics and similar services;
  • Our vendors that provide services to enable us to promote and advertise the Site and the products and/or services offered via the Site, such as ad platforms or ad-retargeting services, as well as comply with contact removal requests or requirements, such as mailing list removal services, do not call registries, and similar services;
  • Any affiliated licensed providers to enable them to provide services to you via the Site and to collect payment on their behalf;
  • Vendors as we believe necessary or appropriate to comply with applicable laws; and to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, liquidation or other disposition of all or any portion of our business, assets or stock with such third party.

We may de-identify your information and disclose such de-identified 
information for any purpose not prohibited by applicable law.

Data Retention

VMH may retain your information for as long as it believes necessary; as long as necessary to comply with its legal obligations, resolve disputes and/or enforce its agreements; and/or as long as needed to provide you with the products and/or services of the Site or VMH. VMH may dispose of or delete any such information at any time, except as set forth in any other agreement or document executed by VMH or as required by law.

Similarly, licensed providers affiliated with VMH may retain your information for as long as they believe necessary; as long as necessary to comply with their respective legal obligations, resolve disputes and/or enforce its agreements; and/or as long as needed to provide you with the products and/or services. These affiliated providers may dispose of or delete any such information at any time, except as set forth in any other agreement or document or as required by law.

Third Parties

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices, including data privacy and security process and standards of any third parties, even when access to a third-party site is available through the Site, including physicians and other health care providers using the Site, the manufacturer of your mobile device and other IT hardware and software, and any other third party mobile application, website, or service to which our Site may contain a link. These third parties may at times gather information from or about you. We have no control over the privacy practices of these third parties. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third parties.

Your Rights

This section outlines your rights with respect to the information and how you may exercise these rights, including how you may complain to VMH. You have the following rights regarding medical information we maintain about you:

  • To inspect and obtain a copy of information that may be used to make decisions about your care. Usually, this includes medical, laboratory and billing records, but may not include all psychotherapy notes.
  • Request in writing to inspect and copy medical information that may be used to make decisions about you. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request.
  • We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to medical information, you may request that another individual chosen by us review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.
  • If you feel that information we have about you is incorrect or incomplete, you have the right to request in writing that we amend the information by providing the reason for the amendment. You have the right to request an amendment for as long as the information is kept by or for us.
  • We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

o Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;

o Is not part of the medical information kept by or for us;

o Is not part of the information which you would be permitted to inspect and copy or is accurate and complete.

o If we deny your request for an amendment, we will do so in writing and you have the right to file a statement of disagreement.

  • You have the right to request in writing an “accounting of disclosures.” This is a list of the disclosures we made of medical information about you to others, excepting disclosures relating to treatment, payment and health care operations.
  • Your request must state a time period which may not be longer than six years. Your request should indicate in what form you want the list (for example, on paper, or; electronically). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.
  • You have the right to receive notifications of breaches of your unsecured information.
  • You have the right to request in writing a restriction or limitation on the medical information we use or disclose about you for treatment, payment or operations. You also have the right to request a limit on the information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. For example, you could ask that we not use or disclose information about a surgery performed.
  • We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.
  • In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.
  • You have the right to request that we communicate with you in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.
  • Please advise the registration representative how or where you wish to be contacted. We will not ask you the reason for your request. We will accommodate all reasonable requests.
  • You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time by requesting a copy from the registration representative.

Contacting us

If you have any questions about this Privacy Policy or VMH’s privacy practices, please contact us at:

VMH
1405 N Green Mount Road Ste. 220

O’Fallon, IL 62269

info@victorymenshealth.com

If you have questions about this Notice or if you believe your privacy rights have been violated, you may contact us at the address or email address above. While we will make every effort to resolve any complaints, please know that you may also have the right to file a written complaint with certain Federal or State agencies. The quality of the services you receive from VMH will not be jeopardized nor will you be penalized for filing a complaint.

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